Terms & Conditions - Evan Artisan

Welcome to Evan Artisan! By accessing or using our website and services, including artisan jewelry design, floral arrangements and flower crafts, and handmade home decor items, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our website and services.

1. General Information

Evan Artisan offers high-quality handmade products and services, including artisan jewelry, floral arrangements, flower crafts, and home decor items. These Terms and Conditions govern the use of our website, services, and products.

2. Product Information

We make every effort to ensure that product descriptions, pricing, and images on our website are accurate. However, we do not guarantee that the content is error-free or complete. Product availability is subject to change without notice.

3. Orders and Payments

• Order Process: When you place an order with us, you are making an offer to purchase the items in your cart. All orders are subject to acceptance by Evan Artisan, and we reserve the right to refuse any order at our discretion.
• Payment: We accept payments through [COD], and payment must be received before your order is processed. By providing your payment details, you agree to the terms set by the payment processor.

4. Pricing and Shipping

• Pricing: Prices for products are listed in [euro] and are subject to change without notice. Taxes and shipping fees are additional, and they will be calculated at checkout.
• Shipping: We strive to deliver your items in a timely manner. Shipping fees are calculated based on your location, and delivery times vary. Delivery delays may occur due to unforeseen circumstances.

5. Customization and Personalization

We offer customized and personalized products, including jewelry and floral arrangements. Please review your order carefully to ensure that all personalization details are correct. Custom orders cannot be returned or exchanged unless damaged or defective.

6. Returns and Refunds

• Returns: We accept returns on non-customized products within [3] days of delivery, provided the item is in its original condition. Custom and personalized items are not eligible for returns.
• Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping charges are non-refundable.

7. Intellectual Property

All content on our website, including images, logos, text, and designs, is the property of Evan Artisan and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without our permission.

8. User-Generated Content

By submitting or posting any content (such as reviews, comments, or images) on our website or social media channels, you grant Evan Artisan a non-exclusive, royalty-free license to use, display, and distribute that content for marketing and promotional purposes.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.

10. Limitation of Liability

Evan Artisan is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the total amount paid for the product or service in question.

11. Indemnification

You agree to indemnify and hold harmless Evan Artisan, its employees, contractors, and affiliates from any claims, damages, or losses arising from your use of our website or services, including any violation of these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes related to these terms will be resolved in the appropriate courts.

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website, you agree to be bound by the revised terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected].